David is the Head of Immigration Service Delivery. The purpose of the Immigration Service Delivery function is to manage the delivery of efficient, robust and customer-centric frontline immigration services for the Department and the State, whilst maintaining an ongoing focus on the identification of opportunities for continuous improvement of immigration services to customers. The function enables staff to focus on enhancing outputs and outcomes for customers, while ongoing collaboration with other functions ensures that service design and customer experience improvements are at the heart of immigration services.
David is a Designated Public Official under the Regulation of Lobbying Act 2015.
See www.lobbying.ie