Customer Action Plan 2025-2028
- Published on: 7 March 2025
- Last updated on: 10 March 2025
Our Customer Action Plan outlines our strategic goals and the organisational structures that we have put in place to achieve them.
The plan details how we will strive to ensure that our customers are provided with professional, efficient and courteous customer services, in line with the guiding principles of quality customer service that have been adopted across the public service.