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National Patient Safety Conference


The NPSO Conference is an in-person event which is used to showcase work in the area of quality, patient safety and clinical effectiveness. It is attended by health professionals, regulators, policy makers, educators, researchers, health service managers and patient representatives.

The NPSO Conference has been running since 2016, with a hiatus in both 2020 and 2021 due to the COVID-19 pandemic.

The NPSO Conference hosts a wide variety of presentations, poster competitions and workshops that provide updates on both the policy and operational work. This is used to promote and embed quality and patient safety across and within the healthcare services; delivering better experiences for patients and their families and supporting staff to deliver high quality care.


NPSO Conference 2024

NPSO Conference 2024 - Programme
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NSPO Conference 2023


NSPO Conference 2022


Presentations from 2019


Presentations from 2018

The 3rd National Patient Safety Conference was held in the Printworks, Dublin Castle on 17 and 18 October 2018.

Monday 17 October 2018

Communication from a Regulatory Perspective – Bill Prasifka, Medical Council
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Communicating effectively by delivering a literacy friendly health service (Workshop Presentation) – Helen Ryan – National Adult Literacy Agency & Lee Mitchell – Learner Ambassador
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After Action Reviewing: supporting safety – Cornelia Stuart – HSE Quality & Risk/Theresa Kane – Institute for Leadership RCSI/ Una Healy – St James’s Hospital Dublin
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Using the GRADE Evidence Decision Framework (EtD) to make decisions (Workshop Presentation) -Dr Sinéad O’Neill – HRB-CICER/Dr Barbara Clyne – HRB-CICER/Michelle O’Neill – HRB-CICER/Dr Miriam Bell – HSE ONMSD
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Listening and responding to what patients tell us about their experience of communicaton in Irish hospitals. The National Healthcare Communication Initiative – Prof Eva Doherty RCSI/Winnifred Ryan – HSE HR
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Tuesday 18 October 2018

Health Literacy and Chronic Disease Management – Evidence for Patient Safety and Patient Empowerment – Dr Laura Mackey – UCD
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Health Literacy in Ireland – implications for patient involvement and improved patient outcomes – Dr Sarah Gibney – Dept of Health
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Healthcare Audi – evidence and learning on communication – Cora McCaughan – HSE QAVD
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Snapshots: perspectives on the importance of communication in Implementation – Dr Aisling Sheehan – Centre for Effective Services (Theory)
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National Standards for Safer Better Healthcare: Enabling Self-Assessment Utilising the QA+I Tool (Workshop Presentation) – Margaret Brennan/Declan O’Keeffe – HSE Acute Operations & Tess Fogarty – Saolta Healthcare Group
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Presentations from 2017

Wednesday 25 October 2017

  • Ms Rachel Flynn - National Standards for the Conduct of Reviews of Patient Safety Incidents
Ms Tracy O’Carroll & Ms June Boulger - National Patient Experience Survey Programme 2017: What’s happening? Update and plan for findings
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Mr David Galvin - Establishing a National Prostate Cancer Outcomes Registry in Ireland: IPCOR
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  • Professor Michael West - Leadership and Team-Working for High Quality and Compassionate Care
Dr Eva Doherty & Professor Oscar Traynor - “They do it in McDonalds!” – A new model from Teamwork in Patient Safety
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Ms Angela Tysall - Patients as Partners – Open Disclosure
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Thursday 26 October 2017

Dr Howard Johnson - Introducing NQAIS: a Clinical Management Information System for Clinical Governance & Quality Improvement
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Mr Ken Mealy & Mr Gerry Kelliher - Introducing NQAIS: a Clinical Management Information System for Clinical Governance & Quality Improvement
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  • Dr Aisling Sheehan - Tooling Up for Implementation: A Practical Approach
Ms Mona Baker & Ms Aveen Murray - From Bedside to Boardroom: Assuring the Board of qualtiy of clinical care and patient safety in uncertain times
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Ms Maureen Flynn - Boards in Action: Introducing a Board’s role in improving Quality and Safety Guidance and Resources
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Professor Josephine Hegarty - Implementing Clinical Guidelines in complex organisations: the divergence of theory from practice
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Dr Vida Hamilton - Snapshots of Implementation in action
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Dr Lelia Thornton - Snapshots of Implementation in action
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Professor Karen Ryan - Snapshots of Implementation in action
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View presentations from Heather Shearer and David Garbutt, and Professor Michael West:


Presentations from 2016

The 1st National Patient Safety Conference was held on 7 and 8 December 2016.

On Day 2 the Minister for Health Simon Harris launched the National Patient Safety Office.

View the video presentations from the Conference.

Dr Catherine Dumartin – Prudent use of antimicrobial agents in the EU: lessons from the Commission survey, 2015
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Dr Johan Thor – Using National Quality Registries to Guide and Evaluate Clinical Improvement Efforts – Encouragement from Sweden
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Dr Michael Gardam – Case Studies in Quality Improvement using Front Line Ownership
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Dr Paul O’Connor – Taming the Wicked Problem of Hand Hygiene
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Professor Bruce Guthrie – Improving Safety for People with multi-morbidity in Primary Care
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Dr Brian Farrell – The Coroners Inquest – Patient Safety Issues
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Prof Stephen Byrne – The Role of the Pharmacist in Optimising Patient Care, Lessons to be Learned both Clinically and Economically
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Tracey O’Carroll/June Bolger – National Patient Experience Survey Programme: The Partnership Approach
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Dr John Fitzsimons/Dr David Vaughan/Dr Catherine Diskin – Clinical Handover Workshop: A quality improvement approach to clinical handover
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Dr John Fitzsimons/Rachel McDonell – Paediatric Early Warning System (PEWS) – lessons learned
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Nina Cromeyer Dieke – Introduction to Longitude Prize
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Dr Vida Hamilton – National Sepsis Outcome Report 2016
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Mary Fitzsimons/Dr Colin Doherty/Dr Jarlath Varley – Co-designing patient-centered care: people working together to create value
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Professor Rhona Flin – Patient Safety Research: conditions for adverse events
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Ms Karen Egan and Dr Éidín Ní Shé - Medical Professionalism in Relation to Safety
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Up to 600 people registered for each day – the audience primarily was comprised of patients and a wide range of healthcare staff working in the area of patient safety. These included the Health Service Executive (HSE), voluntary agencies, patients, patient safety experts, regulatory bodies and the research community.

116 posters were displayed and the two days showcased a number of national and international speakers and initiatives.