Learning and development: plain text
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From: Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation
- Published on: 2 April 2025
- Last updated on: 14 May 2025
- Supporting CPD
- Capability analysis
- Adult learning theories
- Face-to-face learning
- Digital learning
- Learning facilitation
- Social collaborative learning
- Coaching and mentoring
- Learner engagement
- Content curation
- Public sector learning offer
Ensuring workers have the knowledge, skills and experience to fulfil individual and organisational needs and ambitions
Supporting CPD
Level 1: At this level you’ll understand:
Why continuing professional development is important
Level 2: At this level you’ll understand:
How to support others with their continuing professional development
Level 3: At this level you’ll understand:
How to create a learning culture and environment that supports continuing professional development
Level 4: At this level you’ll understand:
The value of learning cultures and the learning environment, and how they can support organisation growth
Capability analysis
Level 1: At this level you’ll understand:
The importance of developing skills and capability
Level 2: At this level you’ll understand:
How to define the skills and capability needs of individuals and teams
Level 3: At this level you’ll understand:
How to engage with stakeholders to define skills and capability needs and their implications for learning
Level 4: At this level you’ll understand:
How to engage with leaders to define current and future skills and capability needs to shape organisation strategy and meet the needs of the public
Adult learning theories
Level 1: At this level you’ll understand:
Adult learning and motivation theories
Level 2: At this level you’ll understand:
How to apply adult learning and motivation theories to drive inclusive and accessible learner experiences
Level 3: At this level you’ll understand:
How to integrate current and future trends in adult learning and motivation to drive inclusivity in the organisation’s learning approach
Level 4: At this level you’ll understand:
Current and future trends in adult learning and motivation, and how to use them to shape an inclusive learning strategy, culture and environment
Face-to-face learning
Level 1: At this level you’ll understand:
How to support the delivery of face-to-face learning in your organisation
Level 2: At this level you’ll understand:
The principles that underpin the design and use of face-to-face learning
Level 3: At this level you’ll understand:
How to use design principles to choose the right face-to-face approach as part of a learning blend
Level 4: At this level you’ll understand:
How to use face-to-face learning as part of the learning strategy to create value for your organisation
Digital learning
Level 1: At this level you’ll understand:
How to support the delivery of digital learning in your organisation
Level 2: At this level you’ll understand:
The principles that underpin the design and use of digital technologies in learning
Level 3: At this level you’ll understand:
How to use design principles to choose the right digital approach as part of a learning blend
Level 4: At this level you’ll understand:
How to use current and future digital technologies as part of the learning strategy to create value for your organisation
Learning facilitation
Level 1: At this level you’ll understand:
How to use appropriate learning facilitation methods to engage and involve learners
Level 2: At this level you’ll understand:
The principles that underpin the choice of learning facilitation methods
Level 3: At this level you’ll understand:
How to apply principles of learning facilitation in different learning contexts
Level 4: At this level you’ll understand:
How to determine the range of learning facilitation methods that will support the learning strategy
Social collaborative learning
Level 1: At this level you’ll understand:
How social collaboration can be used in learning
Level 2: At this level you’ll understand:
How to facilitate social collaborative learning activities
Level 3: At this level you’ll understand:
How to design and integrate social collaborative learning into the learning approach
Level 4: At this level you’ll understand:
How to determine the use of social collaborative learning for organisational learning, knowledge sharing and knowledge management
Coaching and mentoring
Level 1: At this level you’ll understand:
The difference between coaching and mentoring and when to use them to support others' learning
Level 2: At this level you’ll understand:
How to support and use coaching and mentoring approaches in learning
Level 3: At this level you’ll understand:
How to build coaching and mentoring capability across the organisation
Level 4: At this level you’ll understand:
How to embed a coaching and mentoring culture to deliver the learning strategy
Learner engagement
Level 1: At this level you’ll understand:
The links between learner engagement, learning transfer and impact
Level 2: At this level you’ll understand:
Theories and methods that underpin effective learner engagement, learning transfer and impact
Level 3: At this level you’ll understand:
How to design learning using theories and methods that maximise learner engagement, learning transfer and impact
Level 4: At this level you’ll understand:
How to assess learner engagement and learning transfer and its impact on the learning strategy
Content curation
Level 1: At this level you’ll understand:
How to organise and present content to support effective learning
Level 2: At this level you’ll understand:
How to create, co-create and curate content with subject matter experts to meet learning needs
Level 3: At this level you’ll understand:
How to lead the creation and curation of content that can be stored, searched, accessed, linked and used to create meaningful learning narratives
Level 4: At this level you’ll understand:
How to define the strategy, policy, governance and legal requirements for content creation to support organisation learning and strategic goals
Public sector learning offer
Level 1: At this level you’ll understand:
Learning interventions in other public sector organisations
Level 2: At this level you’ll understand:
How to apply learning interventions from other public sector organisations
Level 3: At this level you’ll understand:
How to collaborate across the learning community to share development interventions and drive efficiencies
Level 4: At this level you’ll understand:
How to work systemically to drive synergies and add value in learning and development