About Better Public Services
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From: Department of Public Expenditure, NDP Delivery and Reform
- Published on: 20 September 2023
- Last updated on: 12 March 2025
The Public Service Transformation Framework at the heart of the Better Public Services strategy provides the direction for strategic reform in the Public Service with a vision for inclusive, high quality and integrated Public Service provision that meets the needs and improves the lives of the people of Ireland.

In delivering on this strategy we will be guided by the drivers of:
- Responsiveness
- Reliability
- Integrity
- Openness
- Fairness

The strategy is framed around three core themes:
- Digital and Innovation at Scale
- Workforce and Organisation of the Future
- Evidence-Informed Policies and Services Designed for and with our Public
