Publication
Evaluations and Customer Satisfaction Surveys
- Published on: 17 January 2020
- Last updated on: 23 October 2025
2024
| Satisfaction | Digital Services Satisfaction – Maternity, Paternity and Parents Benefit |
| Satisfaction | Customer Contact Centre Satisfaction |
| Satisfaction | Jobseeker Customer Satisfaction (Intreo) |
| Satisfaction | Jobseeker Customer Satisfaction (Intreo Partners) |
2023
| Satisfaction | Pensions Customer Satisfaction |
| Satisfaction | Jobseeker Satisfaction (Intreo) |
| Satisfaction | Customer Contact Centre Satisfaction |
| Satisfaction | Digital Services Satisfaction |
| Satisfaction | Community Welfare Services Satisfaction |
2022
| Satisfaction | Jobseeker Satisfaction (Intreo) |
| Satisfaction | JobPath Customer Satisfaction |
2021
| Satisfaction | Jobseeker Satisfaction (Intreo) |
| Satisfaction | JobPath Customer Satisfaction |
| Research | Confidential Survey on the Cost of Disability in Ireland |
2020
| Satisfaction | Jobseeker Satisfaction (Intreo) |
| Satisfaction | JobPath Customer Satisfaction |
2019
| Satisfaction | Jobseeker Satisfaction (Intreo) |
These surveys took place in January and February 2020.
| Satisfaction | JobPath Customer Satisfaction |
These surveys took place in January and February 2020.
| Research | Intreo process reforms |
| Research | JobPath (interim evaluation) |
2018
| Satisfaction | Jobseeker Satisfaction (Intreo) |
| Satisfaction | JobPath Customer Satisfaction |
| Research | Employers and JobsPlus employers survey |
2017
| Research | BTEA Qualitive Study |
| Research | One-Parent Family Payment changes since 1 January 2012 |
| Research | BTWEA |
| Research | Class S PRSI contributors |
| Satisfaction | Jobseekers |
| Satisfaction | JobPath (started in 2016) |
2016
| Research | JobBridge |
| Research | Disability Allowance |
| Satisfaction | Jobseeker Satisfaction |
| Satisfaction | JobPath Customer Satisfaction |
| Satisfaction | Employer Satisfaction |
| Satisfaction | General Satisfaction |
2015
| Research | Partial Capacity Benefit |
| Research | BTEA Qualitive Study |
| Satisfaction | Jobseeker Satisfaction |