MyWelfare

MyWelfare is the quickest and easiest way to access a range of welfare services from the Department of Social Protection. It is safe, secure, and accessible on all devices. New services are continually being added to enhance your experience.

MyWelfare is designed with users in mind, making it easy to use and convenient. It saves you time by eliminating the need for physical office visits or posting forms/documents. Plus, it provides real-time information on all your claims and applications. MyWelfare makes managing your social welfare services more efficient and hassle-free.

You can apply for various services on MyWelfare and access your personalised dashboard, where you can:

• See the status of your claim
• View your payment information
• Manage your claim, like uploading information about a change in circumstances through document upload or updating your address
• Get secure messages from us through notifications

Services Available on MyWelfare:

• Accommodation Recognition Payment
• Additional Needs Payment
• Benefit Payment for 65 Year Olds
• Child Benefit
• Fuel Allowance
• Household Benefits Package
• Illness Benefit
• Jobseeker's Payments
• Maternity Benefit
• Paternity Benefit
• Parent's Benefit
• Pension Caring Supports
• Personal Public Service (PPS) Number
• PRSI Refunds
• State Pension
• Working Family Payment

Manage Your Claim:

• Change your payment method
• Change your address
• Close your Jobseeker's Payment
• Make your Part-time Jobseeker's Declaration

Appeals:

• Make an Appeal
• Track and manage your Appeal

Additional Services:

• Complete your work and skills history through Pathways to Work
• Make a Repayment on an overpayment
• Request a jobseeker's holiday
• Request a Contribution Statement
• Request a Payment Statement
• Check if you qualify for Treatment Benefits such as dental and optical benefits
• Renew your Public Services Card

You will need a MyGovID account to access MyWelfare services. The full range of MyWelfare services requires a verified account.

Steps to Create a MyGovID Account:

1. Go to MyGovID.ie

2. Select "Get a Basic Account Now"

3. Enter your details and click "Create Account"

4. Verify your account

If your phone number is not verified, you will be given options to complete this step, such as calling MyGovID support, requesting a code by post, or receiving a text if you have a driver’s licence issued by the National Driver’s Licence Service (NDLS).

• Access your personalised customer dashboard
• View and update your claim details
• Change your payment method
• Track the status of your claim
• View details of any payments you received in the last two years
• Access all online MyWelfare services

For any assistance, you can contact MyWelfare support through the contact options provided on the MyWelfare website.

Stay informed with the latest statistics on MyWelfare usage and service updates.

The infographics below provide summary information about the main schemes administered by the department.

For more detailed instructions, you can watch MyWelfare videos on the Social Protection YouTube Channel.

Click through this playlistto find the one you need.