Contact a rail operator
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From: Department of Transport
- Published on: 25 July 2019
- Last updated on: 15 April 2025
If have a query relating to railway safety, please contact:
The Commission for Railway Regulation
You can also visit the Commission's website.
Railway accidents are investigated by the Railway Accident Investigation Unit.
If your query relates to railway safety legislation or policy matters please email the Public Transport Regulation Division
Contact a railway operator
Each railway operator would like to hear directly from you. If you have comments to make on railway safety please contact the relevant operator:
Iarnród Éireann
a. DART (Dublin Area Rapid Transit between Greystones, Howth and Malahide): DART Customer Relations Department, Iarnród Éireann, Pearse Station, Westland Row, Dublin 2. Ph: +353 (0) 1 7033504.
Iarnród Éireann (North and East)
- Address:
- Dept. N. & E, Iarnród Éireann, Connolly Station, Amiens St. Dublin 1, D01 V6V6
- Telephone:
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01 703 2601
Iarnród Éireann (South and West)
- Address:
- Customer Relations Dept. S&W, Iarnród Éireann, Heuston Station, Dublin 8, D08 E2CV
- Telephone:
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01 703 4499
DART
- Address:
- DART Customer Relations Department, Iarnród Éireann, Pearse Station, Westland Row, Dublin 2, D02 RV00
- Telephone:
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01 703 3504
Luas
Luas
- Address:
- Trans Dev Ireland, Luas Depot, Red Cow Roundabout, FREEPOST, Clondalkin, Dublin 22, D22 C5P3
- Email:
- Telephone:
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01 461 4910;
01 461 4900