Publication

What is Digital Postbox?

From: Digital Postbox
Published on: 23 November 2023
Last updated on: 16 April 2025

You will have your own dedicated Digital Postbox account that only you can access, that provides access to all your Government communications in a single, safe, secure location.

Safe and Secure	Fast and Efficient Delivery
Allowing you to receive and store all your important Government messages safely and securely. It has a core focus on data security and privacy by design and utilises the very best security tools and techniques.	Instant delivery of your Government messages with immediate access. All messages are delivered in real time so there is no time wasted waiting on your messages to arrive, providing you with a faster and more efficient service.
Accessible Access	Eco Friendly
Providing you with access to all your messages in one place, stored for as long as you like with the ability to organise and delete as you choose. It is accessible from anywhere anytime, on your mobile, on your tablet and on your desktop PC.	All your documents accessible digitally, providing an improved environmental footprint through the reduction of paper usage and lower CO2 emissions than traditional mail.
Instant notifications	Easy to Use
Receive instant notifications via both e-mail and/or SMS (it’s your choice) when a new message arrives. No more waiting for letters to arrive by post.	Enabling you to search, sort, filter and organise your messages the way you want. You will have your own individual Digital Postbox account, providing you with access to all your Government messages in one place, for as long as you like.

The Digital Postbox acts as an alternative to the delivery of physical post

It will enable PSBs to send letters, messages and documents electronically, in a secure and cost efficient manner, and provide you with fast, efficient and accessible access to your post digitally.

The Digital Postbox is operated by the Department of Public Expenditure, NDP Delivery and Reform