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Corporate Documents


Annual Reports

ISI Annual Report 2023
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ISI Annual Report 2022
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ISI Annual Report 2021
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ISI Annual Report 2020
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ISI Annual Report 2019
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ISI Annual Report 2018
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ISI Annual Report 2017
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ISI Annual Report 2016
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ISI Annual Report 2015
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ISI Annual Report 2014
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ISI Annual Report 2013
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Strategic Plans

ISI Strategic Plan 2025 - 2027
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ISI Strategic Plan 2022-2024
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ISI Strategic Plan 2019-2021
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ISI Strategic Plan 2016-2019
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ISI Strategic Plan 2013-2016
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Customer Charter and Complaints Procedure

Customer Charter
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Complaints against a PIP
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Complaints against the ISI
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