Complaints Policy

From: Office of Government Procurement
Published on: 12 December 2022
Last updated on: 12 April 2025

This policy refers to complaints about general customer service, for example, delays in responding to queries, website complaints or poor service. It does not deal with complaints regarding the conduct of, or decision made, within a procurement process. To view the full policy, please see below.

OGP Customer Complaints Policy

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Complaints Policy

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