Policy information
Making a complaint to the Ireland NCP for the Guidelines
From Department of Enterprise, Trade and Employment
Published on
Last updated on
From Department of Enterprise, Trade and Employment
Published on
Last updated on
The Ireland NCP offers a non-judicial grievance mechanism to help parties resolve issues relating to the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct (the Guidelines).
Specific instances, also known as complaints, are presented to the Ireland NCP by an interested party regarding alleged non-observance of the Guidelines by a multinational enterprise. The Ireland NCP will examine the complaint and may provide a mediation or conciliation platform to resolve the complaint in line with its Rules of Procedure.
Specific instances are not legal cases and NCPs are not judicial bodies. As such NCPs cannot impose sanctions, directly provide compensation nor compel parties to participate in a mediation or conciliation process. Dispute resolution through NCPs is intended to be consensual and focused on identifying constructive solutions and mutual agreement between parties.
Any interested party can file a complaint and may act on behalf of identified other parties. The complainant may be, for example:
A new case can be submitted to the Ireland NCP by email or post using the complaint submission form.
The Ireland NCP has established Rules of Procedure. which outline how it handles a complaint brought under the Guidelines.
In the first instance, the Ireland NCP will make an initial assessment of whether the issue raised warrants further examination. In this context, it will consider: