From Department of Public Expenditure, NDP Delivery and Reform
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The Minister for Public Expenditure, National Development Plan (NDP) Delivery and Reform, Paschal Donohoe TD, has today (10 October 2024) launched the programme of events for Public Service Transformation Week 2024 which will take place from 21 – 25 October.
Transformation Week highlights the breath of innovation and transformation happening in our Public Service, under the Better Public Services strategy. Public Service Bodies taking part showcase projects and initiatives which are delivering enhanced and more inclusive services for the Irish public.
The week is co-ordinated by the Department of Public Expenditure, NDP Delivery and Reform (DPENDR) and this year an emphasis has been placed on ‘Transformation in Action’. The focus is on initiatives that are centred on scalability; underpinned in the Action Plan for Designing Better Public Services ; promoting cross-collaboration; holistic and human centred in nature and using data to inform transformation.
Events taking place throughout the week include:
• The launch event with a spotlight on design-thinking and digital transformation in Local Government – DPENDR and local authorities
• Enhancing patient well-being through virtual rehabilitation – HSE
• Taking a design-led approach to leadership – Central Bank
• Using Artificial Intelligence to improve customer service – Revenue
• Building a culture of better data – Office of Government Chief Information Officer
• Connecting with citizens through technology – Citizens Information Board
• Exploring how digital literacy transforms lives – Solas
• Moving towards a bilingual Public Service – Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media
Public Service Transformation Week is the fourth flagship event organised by the Department this year directed on delivery of the Better Public Services strategy. It follows events focused on the strategy’s themes of Digital and Innovation at Scale; Workforce and Organisation of the Future; and Evidence-Informed Policies and Services designed for and with our Public.
Speaking about Public Service Transformation Week programme, Minister Donohoe said:
“Since I launched the first Public Service Transformation Week last year, there has been significant focus on fostering transformative thinking and collaboration across the Public Service, sharing knowledge, building innovative solutions through technology and exploring how we can consistently improve public services for the people of Ireland.
"The initiatives highlighted in this year’s programme of events demonstrate the scale and ambition of transformation taking place across the Public Service. Government is committed to investing in and delivering better public services for our people and I look forward to seeing that transformation in action demonstrated throughout the week.”
Find out more about the week and the programme of events at gov.ie/transformation .
ENDS
Notes
About Better Public Services
Better Public Services, is a transformation strategy to 2030 for the Public Service aimed at delivering for the public and building trust.
The vision set out in the Strategy is for inclusive, high quality and integrated Public Service provision that meets the needs, and improves the lives, of the people of Ireland. The Public Service Transformation Framework, which is at the core of the Strategy, comprises three central themes: Digital and Innovation at Scale; Workforce and Organisation of the Future; and Evidence-Informed Policies and Services Designed for and with our Public.
The Framework is a clear direction of reform for the Public Service to 2030. Making progress under these themes will support sectoral level reform programmes already underway in the Public Service.
The Department of Public Expenditure, NDP Delivery and Reform leads the transformation agenda across the Irish Public and Civil Service to support excellence in public service delivery.