Press release
Minister Flanagan publishes New Victims Charter offering vital information to victims of crime
Published on
Last updated on
Published on
Last updated on
In advance of European Victims of Crime Day (22 February), the Minister for Justice and Equality, Charlie Flanagan TD, has published a new and expanded Victims Charter. The previous version of the Charter dates from 2010.
The rights of victims of crime are primarily set out in the Criminal Justice (Victims of Crime) Act 2017. The Department of Justice and Equality has updated the Victims Charter to take account of this law and to enable victims of crime easily find information about services available to them.
The Charter sets out information on the services offered by the State as well as voluntary groups who work with victims of crime. It sets out how to get in touch with those services and what supports they can offer to victims of crime.
The Charter describes the criminal justice system from the perspective of a victim of crime, so that they can understand what to expect from their interaction with it.
Announcing the publication of the Charter, Minister for Justice and Equality, Charlie Flanagan TD, said:
"Becoming a victim of a crime can be a deeply traumatic experience. I appreciate that it can be daunting for victims to begin the process of dealing with and recovering from their experience. Victims of crime are entitled to our support in that process. I am delighted to publish the Victims Charter which aims to assist victims of crime to quickly and easily find information on the services available to them.
"During the updating process, I and my officials were very conscious of the views expressed by victims of crime, and we have endeavored to reflect that feedback in the new Charter. A valuable new component of the Charter is the inclusion, for the first time, of information on consular assistance available to support Irish victims of crime abroad.
"The Charter is a living document and it will be updated and expanded on an ongoing basis, to ensure that victims of crime have access at all times to the most up to date and relevant information."
The Charter was updated by the Department of Justice and Equality through a consultative process involving all relevant State agencies, as well as non-governmental organisations working with and supporting victims.
Minister Flanagan added:
"Voluntary and non-governmental organisations continue to play a vital role in supporting victims of crime, their families and friends. I am deeply grateful to them for their ongoing work and for their constructive input to the development of the Charter."
The Victims Charter is available on the dedicated website www.victimscharter.ie.
This website will be developed further over the coming months to include enhanced features including the option to search by location, as well as providing further information and infographics detailing what victims can expect from the criminal justice system.
Additional steps are also planned for further dissemination of the Charter, including awareness raising on social media and the distribution of information leaflets and publicity materials to Garda stations, libraries, emergency rooms and other locations.
ENDS
The Charter will be available on www.victimscharter.ie from 9am.
Since the previous Charter was published in 2010 there have been significant changes made to the law in Ireland, made particularly by virtue of the Criminal Justice (Victims of Crime) Act 2017.
For the first time, information on consular assistance available from the Department of Foreign Affairs and Trade to support Irish victims of crime abroad is also included.
The new and expanded Charter outlines the rights of victims throughout the different stages of the criminal justice system, following the reporting of a crime.
It provides information on the services available to victims and sets out:
A victim in this context (as provided for in the 2017 Act) refers to:
The new and expanded Victims Charter was updated by the Department of Justice and Equality in partnership with all relevant State agencies as well as voluntary and non-governmental organisations active in provision of services to victims.
In addition to detailed written exchanges, a consultative workshop, facilitated by the Centre for Crime, Justice and Victim Studies at the University of Limerick, took place on 18 December 2019, to ensure that the Charter met the needs of victims and appropriate arrangements for dissemination were arranged for.
The National Adult Literacy Agency (NALA) provided its assistance in review of the draft, to ensure that it is clear and accessible to all.