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From International Protection Accommodation Services (IPAS); Department of Children, Equality, Disability, Integration and Youth
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From International Protection Accommodation Services (IPAS); Department of Children, Equality, Disability, Integration and Youth
Published on
Last updated on
The International Protection Accommodation Service (IPAS) National Resident Support Helpline provides an independent and confidential Freephone service to applicants of International Protection. JRS staff offer support, advice and onward referral to callers. They also provide access to translators when required.
The helpline is open four days a week. It has been designed to complement and support existing services offered by statutory agencies, non-governmental organisations and civil society.
The helpline:
The helpline is the latest initiative as part of JRS Ireland’s national response to COVID-19, which also includes a hardship fund to support the educational and material needs of asylum seekers and vulnerable migrant families during the crisis.
Freephone: 1800 929 008
Hours of service: