Publication
Customer Service Survey 2010
From Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media
Published on
Last updated on
Below are the results of the External Customer Service Survey conducted by Management Services/Customer Services Unit during 2010.
The Questionnaire for the Survey was developed by Management Services/Customer Services Unit and using the web-based survey tool SurveyMonkey it was sent out to 300 of our External Customers on 12 February 2010. The feedback from the Survey is to be used by the Department of Transport to improve the level of service to its customers.
The Survey results are broken into two sections:
- Summary of Questions 1-17
- Breakdown of Questions 7 & 13, which are not accessible in the main Summary document.
