Publication
Customer Overpayments – Repayment Options
From Department of Social Protection
Published on
Last updated on
From Department of Social Protection
Published on
Last updated on
The following repayment options are available you if you want to repay an overpayment to the department. Please note that these repayment options are available to individuals only.
The preferred method of payment is online or by phone.
Visit www.MyWelfare.ie to make a debit card payment online or to set up a direct debit.
To repay by debit card online, you need to have a MyGovID account.
To set up a direct debit online, you need to have a verified MyGovID account. You can set up a verified account if you have a Public Services Card and a verified mobile phone number.
A repayment can be made on behalf of yourself or on behalf of someone else.
To repay by debit card over the phone:
Lo-call 0818 927999 and press option 5 (Republic of Ireland only) or call 071 9672591 .
Set up a standing order at your bank or set up online directly to the department's bank account:
You have two options for setting up a direct debit:
Please make payable to The Accountant, Department of Social Protection and post to:
Central Debt Unit,
Shannon Lodge,
Carrick-on-Shannon,
Co Leitrim
Include PPSN on back of any cheques/postal orders.