Publication

Customer Charter for Department of Transport

Published on 16 September 2009

Last updated on 15 October 2020

We welcome your comments, suggestions and views on any aspect of our service because we believe this will help us to serve you better.

Customer Charter 2020-2022

The Customer Service Charter sets out the standard which you can expect to be dealt with in all dealings with the Department of Transport - updated 15 October 2020

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Customer Charter for Department of Transport

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