Public Service Reform Plans

Public Service Reform Plans aim to make the work of the public service more transparent, decision-making more accountable and service delivery more effective. Three Public Service Reform Plans have been delivered since 2011. These have led to the current Reform Plan, the Better Public Services - Public Service Transformation 2030 Strategy.

Better Public Services is a transformation strategy for the Public Service aimed at delivering for the public and building trust.

The Public Service Transformation Framework at the heart of the strategy provides the direction for strategic reform in the Public Service with a vision for inclusive, high quality and integrated Public Service provision that meets the needs and improves the lives of the people of Ireland.

The strategy is framed around three core themes:

• Digital and Innovation at Scale
• Workforce and Organisation of the Future
• Evidence-Informed Policies and Services Designed for and with our Public

To find out more about Better Public Services, visit gov.ie/transformation.

Key achievements of the Public Service Reform programme, as noted by the Organisation for Economic Co-operation and Development (OECD), include the Civil Service Renewal Plan; the establishment of the Office of Government Procurement and the National Shared Services Office; one-stop-shops such as Intreo for jobseekers and Local Enterprise Offices for businesses.