Operational Guidelines: One-Parent Family Payment
- Foilsithe: 14 Eanáir 2020
- An t-eolas is déanaí: 11 Aibreán 2025
- Entitlement
- Qualifying Conditions in Summary
- Qualifying Conditions in Detail
- Rates Structure
- Disqualifications
- Employment Supports
- Educational Supports
- Extra Allowances and Benefits
- Overlapping Provisions
- Claims, Investigation and Decisions Procedures
- Procedures following award
BREXIT impacts
Ireland / United Kingdom Social Security arrangements from 1st January 2021
The European Union and the United Kingdom agreed a Trade & Cooperation Agreement which contains a Protocol on Social Security to take effect from 1st January 2021. The Protocol provides for a wide range of social security issues into the future. On the 31st December 2020, the Convention on Social Security agreed between Ireland and the United Kingdom was commenced. Together these Agreements ensure, that all existing social security arrangements for Irish & UK citizens are maintained into the future. Ireland as an EU Member State, will extend on a unilateral basis the advantages of the Convention to Union citizens, as required.
For Brexit-related information see:
For information on social welfare entitlements see:
Entitlement
Description of Scheme
One-Parent Family Paymentis a means-tested payment which is made to men or women who are caring for a child or children without the support of a partner.
Legislation
The main provisions relating to One-Parent Family Payment are contained in:
- Part 3, Chapter 7, of the Social Welfare (Consolidation) Act 2005, as amended
- Part 3, Chapter 3, Articles 124 to 130 of SI 142 of the Social Welfare (Consolidated Claims, Payments and Control) Regulations, 2007 (S.I. No 142 of 2007) as amended
Administration
The scheme is administered by the Intreo Centres/Social Welfare Branch Offices throughout the country.
All new claims should be sent to the nearest Intreo Centre/Social Welfare Branch Office.
All guidelines for staff on the operation of the OFP scheme are issued by the National Processing Team: Schemes Policy Unit, Gandon House, Amiens Street, Dublin 1.
Qualifying Conditions in Summary
The person must be either:
- widowed (includes a person divorced from spouse prior to spouse's death and not remarried or a person whose civil partnership has been dissolved prior to civil partner's death and who has not registered in a new civil partnership)
- separated (or divorced)
- unmarried (including one whose marriage has been annulled or civil partnership has been dissolved)
or
- a prisoner's spouse or civil partner
AND
- under 66 years of age
The person must also:
- have the main care and charge of at least one child who is residing with them
- be a ‘qualified parent'. A ‘qualified parent’ must be the parent, step-parent, adoptive parent or legal guardian of a relevant child. Section 172(1) of the Social Welfare Consolidation Act 2005 as amended by Section 13 of the Social Welfare (Miscellaneous Provisions) Act 2008 refers
- not be cohabiting, that is in a relationship and living with another person of the opposite or same sex - see below regarding cohabitation
- satisfy a means test
- be habitually resident in the State (Please see separate guideline Habitual Residence Condition and section below regarding application of HRC to EEA workers)
Qualifying Conditions in Detail
A 'qualified parent'
The person must be a 'qualified parent’. This means that the person is the parent, step-parent, adoptive parent or legal guardian of at least one relevant child who normally resides with them. ‘Relevant child’ means a person who:
- is ordinarily resident in the State
- is not detained in a children detention school
and
- has not attained the relevant age
It is not a qualifying condition for Guardian's Payment, that a person must be the legal guardian of the child.
However, it is a qualifying condition for One-Parent Family Payment (as above) that, if a person is not the parent, step-parent or adoptive parent of at least one relevant child, they must be the legal guardian of that child. Simply being in receipt of Guardian’s Payment for a relevant child, does not necessarily mean that they are the legal guardian of that child.
Widow/Widower/Surviving Civil Partner
Where a person has been married or registered in a civil partnership more than once, the condition of being widowed or a surviving civil partner relates only to the last spouse or civil partner of the person. However, a person who is divorced from their spouse, or their civil partnership has been dissolved prior to death of spouse or civil partner, being a divorce or dissolution that is recognised as valid in the State, and had not remarried or entered into another civil partnership, will qualify as a widow/widower/surviving civil partner provided all other qualifying conditions are satisfied.
Separated or Divorced
For a person to qualify as a separated or divorced person or a person whose civil partnership has been dissolved, they must:
- have been living apart from their spouse or civil partner for at least 3 months
Prisoner's spouse or civil partner
To qualify as a prisoner's spouse or civil partner, the other spouse or civil partner must:
- have been sentenced for a term of imprisonment or detention of at least 6 months
or
- have been in custody for at least 6 months without being sentenced
Main care and charge of a child
A person must have the main care and charge of a child(ren). Generally speaking, this means that a person must show that the child spends the greater amount of time (weekly) in their care. This aspect may have to be verified by a Social Welfare Inspector of the department. Under current legislation, One-Parent Family Payment is not payable where a couple have joint equal custody of a child/ren.
Cohabitation
One-Parent Family Payment is not payable to a person who is in a relationship and living with another person of the opposite or same sex.
See "Cohabitation" guidelines for more general information.
Marriage or Civil Partnership and Remarriage or New Civil Partnership
If a person in receipt of One-Parent Family Payment, marries or is in a civil partnership or remarries or is in a new civil partnership, entitlement to payment ceases from the date of marriage or civil partnership or remarriage or new civil partnership.
Means Test
To qualify for OFP, a person must satisfy the means assessment. The person's weekly means must be below the amount of OFP which would otherwise be payable to the person. OFP is not payable where the weekly means are equal to or exceed this amount.
For One-Parent Family Payment purposes, means (for example income from savings, investments, property and so on) are calculated in accordance with Part 5 of Schedule 3 of the Social Welfare (Consolidation) Act 2005, as amended.
Earnings
Earnings are assessed in accordance with Part 5 of Schedule 3, of the Social Welfare (Consolidation) Act 2005, as amended.
- The first €165 per week of gross earnings (including wages and profit from any form of self-employment), is disregarded in the means assessment for One-Parent Family Payment customers, and half the balance is assessed as means
- A person is entitled to a disregard of superannuation contributions, social insurance contributions and trade union subscriptions for the purposes of determining entitlement to One-Parent Family Payment
- Gross means all income in the form of wages including bonuses, shift allowances, overtime, etc., but excluding travel and subsistence allowances that are a reimbursement of expenses incurred
See "Means Assessment" guidelines for more general information.
Rental Disregard
A statutory rental disregard of up to €269.23 per week (€14,000 per year) applies in respect of rental income from renting out a room(s) in your home to someone who is not an employee or an immediate family member. See "Means Assessment" guidelines for more details.
Maintenance
Any maintenance received for a child will be excluded from the assessment of means for One-Parent Family Payment. However, all other maintenance, including spousal maintenance, will continue to be assessed in the normal manner.
Vouched housing costs of up to €95.23 per week (rent or mortgage) may be offset against spousal maintenance payments, with half the balance of spousal maintenance being assessed as means in establishing the rate of One-Parent Family Payment due.
Housing costs
Where the other parent continues to pay towards mortgage or rent, this should be considered for the benefit of a child/children and therefore should not be assessed as maintenance received.
Where there are housing costs, any maintenance paid in respect of the spouse only, continues to be assessed in the normal manner.
All forms of Declaration, whether formal or informal arrangements made between the parties, will be accepted.
See "Means Assessment" guidelines for more general information and details on the assessment of spousal maintenance as means.
Habitual Residence Condition
A person must be habitually resident in the State. Please see Habitual Residence Condition (HRC)” guidelines.
Upper age limit of youngest child
To qualify for One-Parent Family Payment (OFP) there must be a qualifying child under the relevant age threshold. The age limit of the youngest child is seven years of age.
If a person qualifies for OFP based on the age of the youngest child in the family, payment for the other qualified child(ren) will continue, until they reach 18 years or 22 years if they are in full-time education.
Special provisions – Circumstances where there is an entitlement beyond the youngest child’s relevant age
Domiciliary Care in payment or Customer recently bereaved
The upper age limit of the youngest child that applies to OFP claims, does not apply in certain circumstances:
Special provisions have been put in place for customers who:
- are in receipt of the Domiciliary Care Allowance (DCA) - in these cases OFP will remain in payment until the child for whom DCA is paid reaches 16 years or the youngest child reaches the cut-off point, whichever is later
- have been recently bereaved (having been married, cohabiting or in a civil partnership and at the time of death had been living with their spouse, cohabitant or civil partner) – in these circumstances OFP will be payable for two years from the date of death of the spouse/civil partner/cohabitant or until the youngest child reaches age 18, whichever is earlier
- qualify for half-rate Carer's Allowance - these customers may qualify for OFP until the 16th birthday of their youngest child or the date on which the Carer's payment ceases, whichever is earlier
- qualify for Blind Pension - these customers may qualify for OFP until the 16th birthday of their youngest child
Rates Structure
How Rate of Payment is calculated:
One-Parent Family Payment is made up of a personal rate and child support payment for each qualified child. The rate of payment depends on a person's means or income, that is rate of payment reduces as means or income increases. See SW 19 for current rates of payment.
See also Procedures following awardre duration of payment.
Disqualifications
Cohabitation
One-Parent Family Payment is not payable while a person is in a relationship and cohabiting with someone of the opposite or same sex.
See Cohabitation guidelines for more general information.
Habitual Residence Condition
The Habitual Residence Condition applies to One-Parent Family Payment. Full details are given in the Habitual Residence Condition guidelines.
Application of the Habitual Residence Condition to EEA Workers
A Deciding Officer must have due regard to EU law where it is applicable. In general, EU law takes precedence over National Law.
Family Benefits
One-Parent Family Payment is classified as a Family Benefit under EU Regulation 883/2004. The effect of this is that an EEA national, who is employed or self-employed in Ireland and paying Irish PRSI, does not have to satisfy the Habitual Residence Condition. Such entitlement continues where the person becomes unemployed and is in receipt of Irish Jobseeker's Benefit or incapable of work and in receipt of Illness Benefit.
These entitlements are payable even if their children are habitually resident in another EEA State. The amount of Family Benefits payable by the Department of Social Protection will depend on whether there is entitlement to Family Benefits from another EEA State in respect of the same children.
See Social Security arrangements post Brexit
Absence from the State:
One-Parent Family Payment is not payable to anyone residing outside the State, except for EEA nationals who are working in Ireland and qualify under the provisions of EU Regulation 883/2004, Article 7 and Articles 11 to 16. A person may, however, have an absence of up to a maximum of 3 weeks outside the State for the purposes of holidays, attending a funeral and so on, and receive payment. The department must be notified in advance of the intention to leave the State and of the reason for the absence.
See Procedures following award and Payment Related Issues guidelines regarding payment arrangements while absent from the State.
Imprisonment
A person is ineligible for receiving One-Parent Family Payment while they are undergoing penal servitude, imprisonment or detention in legal custody as they do not meet the conditions for the scheme.
Payment for a relevant child and other qualified children may be made to another person in certain circumstances.
See Procedures following award and Payment Related Issues guidelines for more detail on payment arrangements while imprisoned.
Late Claims
If a person fails to make a claim within the prescribed time (see section - Time Limits on making of a Claim), they will be disqualified from receiving payment in respect of any period prior to the date of claim. This also applies to making a claim for any increase in payment or allowances, for example claim for increase in payment in respect of an additional child.
However, where a person can prove to the satisfaction of a Deciding or Appeals Officer that entitlement existed and that there was good cause for the delay in making a claim for One-Parent Family Payment, payment may be made for a period of up to 6 months before the date of claim.
Also, where a claim for payment or an increase in payment is made outside the prescribed time, the period for which payment is made can be extended where the delay in making the claim is due to:
- incorrect information being given by the department
or
- the person being so incapacitated that they were unable to pursue the claim
or
- a force majeure
See Claims and Late Claims guidelines for more information.
Employment Supports
Back to Work Enterprise Allowance
Back to Work Enterprise Allowance is available to persons in receipt of One-Parent Family Payment who become self-employed. This allowance, which is paid instead of One-Parent Family Payment, is subject to certain conditions, including that they have been in receipt of One-Parent Family Payment for 9 months.
The allowance is payable on a reducing scale over a two year period, that is 100% of a person's social welfare payment in year one and 75% in year two. Applicants must be setting up a self-employment business that has been approved in writing, in advance, by a Local Integrated Development Company or an Employment Personal Advisor (EPA) from this department.
A person in receipt of Back to Work Enterprise Allowance may retain the secondary benefits, for example Fuel Allowance, that were payable on One-Parent Family Payment. Other payments a person may qualify for are: Rent Allowance, Back to School Clothing and Footwear Allowance and a Medical Card.
See Back to Work Enterprise Allowance guidelines for more detail.
Community Employment
Community Employment is a training or employment scheme administered by this department.
New participants on Community Employment Schemes are disqualified from claiming OFP and participating in a CE Scheme during the same period. In these cases, an additional €20 per week that is paid to all CE participants will apply.
A person should contact their local Intreo Centre to apply for inclusion on a Community Employment scheme.
Educational Supports
Back to Education Programme
Persons in receipt of One-Parent Family Payment are eligible, subject to certain conditions, to participate in the Back to Education Allowance scheme. The Back to Education Allowance Scheme is an educational opportunities scheme for persons in receipt of certain social welfare payments who wish to pursue an approved full-time second or third level course of education in an approved college, leading to a recognised qualification. Participants will continue on their current rate of payment and will receive the annual cost of Education Allowance for attending their full-time day course of study. Participants may also continue to receive any secondary benefits to which they otherwise have an entitlement.
A person must be over the age of 18 and in receipt of One-Parent Family Payment for at least 3 months (in the case of approved second level courses), or at least 9 months (in the case of approved third level courses).
In the case of participants who qualified from an OFP claim, there is provision for continued payment of BTEA and Child Support Payment for customers until the completion of the course of study.
The BTEA application (form BTE1) should be completed as soon as a place has been secured on an approved second or third level course. The rate payable on BTEA is the same as is payable on OFP (means apply).
Persons on Back to Education Allowance will no longer be eligible to receive the maintenance portion of the student grant.
See "Back to Education Allowance" guidelines for further details.
Vocational Training Opportunities Scheme (VTOS)
This scheme is administered by the Department of Education and is operated through the ETB’s. To participate, a person must be in receipt of One-Parent Family Payment for at least 6 months and be 21 years of age or over. Application should be made to the local ETB for a place on a scheme.
Payment of One-Parent Family Payment will be made in the normal way while attending a VTOS course. Secondary benefits may also be retained.
See Vocational Training Opportunities Scheme guidelines for further details.
Extra Allowances and Benefits
Working Family Payment
Where a person in receipt of One-Parent Family Payment is working for an employer and on low income, they may qualify for this payment in addition to One-Parent Family Payment. Certain conditions apply in relation to hours of work and duration of employment. One-Parent Family Payment is assessable as means for Working Family Payment.
Where One-Parent Family Payment ceases due to the age of the relevant child, Working Family Payment rate may be reviewed.
See Working Family Payment (WFP) for more general information.
Fuel Allowance
Fuel Allowance is payable for a 26-week period from October to April if a person is living alone or with qualified children or other categories of exempted persons. Only one Fuel Allowance per household is payable. A person must apply for the allowance.
See "Fuel Allowance Schemes" operational guidelines for more general information.
Widowed or Surviving Civil Partner Grant
A Widowed or Surviving Civil Partner Grant is a once-off payment designed to assist with income support needs of a widow/widower or surviving civil partner immediately following the death of their spouse or civil partner.
To qualify a widow/widower/surviving civil partner must be getting Child Support Payment for a Qualified Child. For the purposes of the Widowed or Surviving Civil Partner Grant, a qualified child is:
- a child up to the age of 18, or
- a child between the age of 18 and 22, who is in full-time education
After Death Benefits
On the death of a qualified child, payment continues for six weeks at the rate in payment at the date of death. Notification of the date of death should be given to the department at the earliest possible date.
(See Payment Related Issues guidelines for more details.)
Other Benefits available
A person may also qualify for:
- Back to School Clothing and Footwear
- Exceptional Needs Payments
- Rent or Mortgage Supplement
A Medical Card is available from the Health Service Executive (HSE) to persons who satisfy the means test.
See relevant Supplementary Welfare Allowance (SWA) guidelines for further details.
Overlapping Provisions
Circumstances where payments are made concurrently with One-Parent Family Payment
One-Parent Family Payment is not payable in addition to other social welfare payments (other than with Child Benefit) except in the following circumstances:
(1) A person in receipt of the maximum rate of One-Parent Family Payment or reduced rate One-Parent Family Payment may be paid the half-rate of one of the following payments, provided the conditions are satisfied:
- Adoptive Benefit
- Health and Safety Benefit
- Maternity Benefit
- Paternity Benefit
- Parents Benefit
(2) A person in receipt of reduced rate One-Parent Family Payment may be paid a partial rate of one of the following payments provided the conditions are satisfied and provided that the total payment does not exceed the maximum rate payable for the benefit that the person qualifies for:
- Illness Benefit
- Injury Benefit
- Jobseeker's Benefit, where the employment is based around the school or academic year
- Incapacity Supplement
(3) Working Family Payment may be payable to employed persons on low income in addition to One-Parent Family Payment. However, One-Parent Family Payment is assessable as means.
(4) Blind Pension is payable in addition to One-Parent Family Payment to age 66, subject to certain conditions being satisfied.
Where a person is in receipt of Blind Pension and One-Parent Family Payment, the following benefits are not payable:
- Adoptive Benefit
- Illness Benefit
- Health and Safety Benefit
- Injury Benefit
- Maternity Benefit
- Jobseeker's Benefit
- Incapacity Supplement
- Parents Benefit
(5) Disablement Benefit at the personal rate in addition to One-Parent Family Payment
(6) Jobseeker’s Pay-related Benefit is payable along with One-Parent Family Payment where a person becomes fully unemployed. A person in receipt of One-Parent Family Payment must satisfy all the qualifying conditions for Jobseeker’s Pay-related Benefit, including being available for full-time work and genuinely seeking work.
The rate of Jobseeker’s Pay-related Benefit payable will not exceed the maximum rate payable for the benefit that the person qualifies for.
See Operational Guidelines: Jobseeker's Pay Related Benefitfor further details.
Child Support Payment
Child Support Payment is only payable once in respect of a child and is not payable to a person's spouse or civil partner on another social welfare payment. There is no half-rate Child Support Payment on One-Parent Family Payment.
Child Support Payment is not payable on any social welfare payment, in respect of a child for whom Guardian’s Payment (Contributory) or (Non-Contributory) is in payment. Where a customer in receipt of Guardians Payment has an additional child or children in respect of whom they are not in receipt of Guardians Payment, Child Support Payment may be payable in respect of that child or children so long as the Child Support Payment conditions are satisfied.
See Operational Guidelines: Child Support Paymentfor further details.
Claims, Investigation and Decisions Procedures
Claims
The onus is on a person, under social welfare legislation, to apply for One-Parent Family Payment if they believe that they have an entitlement.
The One-Parent Family Payment claim form OFP 1 should be completed with all relevant questions answered. The form should be signed by the person in all cases. Where the person is unable to sign the claim form, their mark instead of signature must be witnessed.
The person should state their Personal Public Service (PPS) Number. However, if they have no PPS number, a PPS number will be allocated by the department.
The person should provide the relevant documentation, as indicated below, with the signed application form. However, the documentation may be submitted to the department after the initial claim is made, if not immediately available. This may cause a delay in processing the claim as a Deciding Officer may not be able to decide on the entitlement until all relevant documentation has been received in the department.
Depending on their financial circumstances, a person may claim Supplementary Welfare Allowance while awaiting a decision on their entitlement to One-Parent Family Payment.
Documentation
A person is required, under social welfare legislation, to provide any documents necessary to support their claim.
Time Limits on Making of a claim
A claim for One-Parent Family Payment should be made within three months of the date of entitlement as follows:
Widowed or Surviving Civil Partner | within 3 months of spouse/civil partner/cohabitant's death |
Unmarried | within 3 months of the birth of the child |
Separated | A person must be separated for 3 months before applying for OFP. If application is received within 6 months of date of separation claim may be awarded from first day of entitlement (that is 3 months after separation). |
Prisoner's spouse or civil partner for 6 months | date when spouse or civil partner has been detained in legal custody for 6 months without being sentenced or date when prison sentence of at least 6 months' duration starts. |
Investigation by Social Welfare Inspectors
Claims decided by a Deciding Officer without referral to a Social Welfare Inspector for review should subsequently be sent for review by a Social Welfare Inspector at an early date.
Some claims may be referred to a Social Welfare Inspector prior to decision by a Deciding Officer, to establish if the conditions of entitlement to One-Parent Family Payment are satisfied. Depending on the circumstances, a Social Welfare Inspector's report should address issues such as means or income, divorce, dissolution of civil partnership, separation, child dependency, spousal maintenance arrangements, housing costs, household composition, possible cohabitation and, where appropriate, inspection of relevant certificates.
The spouse or civil partner of the parent of the child/ren, or other parent of the child/ren, may also be visited by a Social Welfare Inspector to review child dependency and spousal maintenance arrangements.
When all the relevant information is available, the claim is referred to a Deciding Officer for decision.
Decisions
Claims are decided by Deciding Officers appointed by the Minister under Section 299 of the Social Welfare (Consolidation) Act 2005, as amended. Deciding Officers are independent in the exercise of their function in deciding on entitlement to One-Parent Family Payment. See "Decision-Making" guidelines for more general information.
A notification of the decision of the Deciding Officer is issued to the person. When a claim is awarded at a rate other than the maximum rate of payment, the person is given an explanation of the reason for the reduced rate of payment. Details of how means or earnings are assessed are issued to the person. If the claim is disallowed, the person is advised of the reason(s) for the disallowance.
Any person who is dissatisfied with a decision may request that the claim is reviewed by a Senior Deciding Officer in the relevant Intreo Centre, or they may appeal directly to the independent Social Welfare Appeals Office.
A person is advised of their right of appeal against a Deciding Officer's decision if they are unhappy with it. They should appeal within 21 days of the date of the decision, and they can ask for an oral hearing.
The easiest and quickest way to make an appeal is online on www.MyWelfare.ie. All they need is a verified MyGovID account. They can get a verified MyGovID account if they have a Public Services Card, a verified mobile phone number and an email address.
An appeals officer, whose decision is final, will then decide their case. Some cases can be decided without an oral hearing. If new information comes to light or their circumstances change, they can apply for One-Parent Family Payment again.
Find more information on Item was unpublished or removed
Where new information is made available as part of an appeal by the person, a Deciding Officer may revise a decision on entitlement if it is to the advantage of the person. There is also a right of appeal against a revised decision. See "Decision-Making" guidelines for more information regarding revised decisions.
All award notifications advise the person of circumstances which could affect continued entitlement to the payment and request the person to advise the department of any such changes in circumstances.
Closing Claims where documentation is not supplied:
If a person fails to furnish all documentation necessary to make a decision on their One-Parent Family Payment application or fails to attend for interview with a Social Welfare Inspector, a decision cannot be made on the claim in the absence of the information or documentation outstanding. A letter is issued to the person requesting the outstanding documentation. If the documentation is not provided after a certain amount of time, the claim is closed. Any future claim will only be considered from the date of re-application.
The closure of a claim in these circumstances may not be appealed to the Social Welfare Appeals Office, as no decision has been made.
Appeals
If a person is not satisfied with the decision of a Deciding Officer, they may appeal directly to the independent Social Welfare Appeals Office. An Appeals Officer may decide the matter summarily, or may deal with the case by way of an oral hearing.
A statement is prepared on the facts relied on by the Deciding Officer in the making of a decision on entitlement to payment, and on the extent to which the facts and contentions advanced by the appellant are admitted or disputed. This statement is put before the Chief Appeals Officer.
A person may be interviewed by a Social Welfare Inspector regarding any facts or evidence put forward in support of an appeal, where the facts or evidence conflict with previous statements made by the person.
Procedures following award
Payment Date
One-Parent Family Payment is payable weekly in advance on a Thursday (or Friday in the case of widow/widowers/surviving civil partners). Where the day from which payment takes effect is a day in the week other than Thursday or Friday, the payment takes effect from the following Thursday or Friday. The same procedure applies where there is a change in the rate of payment.
Payment Methods
There are two methods of payment:
Electronic Information Transfer (EIT): Payment is made by way of a Public Services Card (swipe card) which can be used at a Post Office nominated by the claimant.
Electronic Fund Transfer (EFT): Payment is made by EFT, paid weekly directly into a chosen Bank or Building Society Savings Account.
Arrears
Any arrears of payment due may be included in the normal method of payment or paid by cheque.
See "Payment Related Issues" guidelines for more general information.
Duration of Payment
One-Parent Family Payment is payable for as long as a person continues to satisfy the qualifying conditions and is not disqualified for any reason. When the youngest relevant child on the claim reaches the age of 7 years, One-Parent Family Payment stops. The person is advised in advance that the payment will cease and advised of other payments for which they may qualify.
In the case of prisoner's spouse or civil partner, payment continues for 4 weeks following release of prisoner from imprisonment.
Where a relevant child dies, payment continues for six weeks at the rate of payment at the date of death. See " Payment Related Issues " guidelines for more details on after death payments.
Claim Maintenance
Stop dates are inserted on the department's computer system as appropriate, for example where there is a younger child in a family who satisfies the age requirements of the scheme, a stop is applied to the payment for an older child who reaches 18 years, and the case is reviewed to establish if they are continuing in full-time education.
Lost or Stolen Card/Cheque
When a Social Welfare Services Card or a cheque from the department is lost or stolen, it should be reported to the department immediately. The Gardaí and the Post Office of payment should also be notified immediately of any such loss or theft.
See " Payment Related Issues " guidelines for more details.
Change of Post Office, Method of Payment or Change of Address
If a person changes their address or wishes to change their bank or post office of payment, they should contact the department as soon as possible. See " Payment Related Issues " guidelines for more detail.
Absence from the State or Holidays
A person should notify the department if leaving the State and payment will be suspended for the period of the absence abroad. Payment may be made in certain circumstances for a short period (up to 3 weeks) during which a person is temporarily outside the State, for example on holidays, attending a funeral and so on. See "Payment Methods" guideline for more detail.
Direct Provision Accommodation
Direct Provision is the means by which the State seeks to meet its obligations to provide for the material needs of people seeking protection in the State. Protection seekers are offered accommodation under the system of direct provision operated by the Reception and Integration Agency (RIA) of the Department of Justice. Protection seekers living in Direct Provision receive a weekly Direct Provision Allowance. This allowance is a non-statutory payment administered by designated persons of the Department Social Protection on behalf of the Department of Justice.
Persons seeking refugee or other status cannot meet the Habitual Residence Condition (HRC) and therefore cannot qualify for DSP means-tested payments. Once a protection seeker is granted status, they may apply for a DSP means-tested payment appropriate to their circumstances. HRC is a condition for DSP means tested payments. Prior to 1 October 2020, persons who remained in Direct Provision for a period before moving into the community, may have the value of the non-cash benefit taken into account in assessing their means under the scheme rules. Non-cash benefit is not assessable from 1 October 2020. See Habitual Residence Condition (HRC) guidelines and Social welfare entitlements of people in Direct Provision centres (or similar centres) guidelines.
Illness or Hospital Stays
Arrangements may be made for payment where a person is too ill to attend their Post Office to cash their payment. See " Payment Related Issues " guidelines for more details.
Imprisonment
A person is ineligible for receiving One-Parent Family Payment including any increases, for any period of penal servitude, imprisonment or detention in legal custody as they do not meet the conditions for the scheme.
Certification of ongoing entitlement
The onus is on the person to notify the department of any changes in circumstances which may affect their entitlement to One-Parent Family Payment. Any increase in means or income must be notified to the department immediately.
When a claim is awarded, the person is advised that they must inform the department of any changes that may affect their payment.
The OFP 40 Review Form issues once a year to all those in receipt of One-Parent Family Payment for completion and, where necessary, a person must provide documentary evidence in certain circumstances and make a declaration that the information that they are providing is factual and complete.
The following are some circumstances and events which may affect a person's entitlement to payment:
- change in person's means or income
- change of address
- change of post office or bank
- death of the person or qualified child
- a qualified child no longer living with or being maintained by the person
- where an older child dependant, that is between 18-22 years, is not continuing in full-time education
- imprisonment or detention of the person or a quaified child
- person or a qualified child leaves the State
- change in household composition including the birth of an additional child
- cohabitation with another person
- marriage or civil partnership, or re-marriage or new civil partnership
- if the other parent of the child or children begins or resumes spousal maintenance payments or if a Court Maintenance Order is enforced
- if a spouse or civil partner returns to live with the person
- if a spouse or civil partner is released from prison (in the case of prisoner's spouse payment)
Failure to notify the department of any of the above events may result in an overpayment of One-Parent Family Payment, which may be recoverable from the recipient by way of a lump sum repayment or deductions from their weekly payment. It may equally result in an underpayment of One-Parent Family Payment and arrears due to the person, for example where means have reduced.
See "Overpayment Recovery" guidelines and "Claims and Late Claims" guidelines for more detail.
Review
A review is initiated when the department is notified of any change in circumstances that may affect entitlement. This review may be carried out by way of a visit from a Social Welfare Inspector, or by direct correspondence or phone contact.
Periodic reviews are also initiated by the department to confirm that the correct payment is being made to the appropriate person and that the qualifying conditions for receipt of One-Parent Family Payment continue to be satisfied.
Suspension, Disallowance or Reduction of Payment
Where initial enquiries with a person, including written communication, fail to establish the facts as required, for example current or past means, current address and so on, payment of One-Parent Family Payment may be suspended until the relevant information has been provided by the person.
Where a claim is reviewed and the conditions for payment are not satisfied, the claim is disallowed. The person is informed of this decision and if they are not satisfied, they are advised that they can appeal this decision.
See also "Decision-Making" guidelines for further information regarding revised decisions.
If an overpayment of One-Parent Family Payment has occurred, it may be recoverable by the department. See "Overpayment Recovery" guidelines for more details.
Credited Contributions
Credited contributions are awarded to those in receipt of One-Parent Family Payment who, immediately prior to qualifying for the receipt of this payment, were in receipt of another social welfare payment for which credits were awarded:
- Jobseeker’s Allowance
- Jobseeker’s Benefit
- Jobseeker’s Benefit (Self-Employed)
- Jobseeker’s Pay-related Benefit
- Illness Benefit
- Maternity Benefit
- Health & Safety Benefit
- Adoptive Benefit
- Invalidity Benefit
See Operational Guidelines: PRSI - Credited Social Insurance Contributionsfor more general information.